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Passenger Travel Office

Passenger Travel Office

The Passenger Travel Office (PTO) is committed to providing excellent customer service for daily Permanent Change of Station (PCS) and Temporary Additional Duty (TAD) travel needs for service members and Department of Defense (DOD) civilians.

Hours of Operation: Monday through Friday: 0730 - 1630, Closed every Thursday 1130 - 1630   

Location: Bldg. 495, Contact: 645-5330, after hour's duty cell is 090-6861-7350

Permanent Change of Station (PCS)

Upon receiving PCS orders, uniformed members/DOD civilians and their command sponsored dependents are authorized government travel to their next duty station, Home of Record (HOR) if separating, or Home of Selection (HOS) if retiring from the military.

Outbound Procedures

  • The first place to begin with receiving a flight from Okinawa is to conduct a PCS interview with installation Personnel Administration Center (IPAC) outbound.

  • During the outbound interview, the member will specify the designated place. (next PDS onward travel or port of debarkation POD)

  • Once you complete the interview with IPAC outbound and turn in your transfer data sheet TDS, they will send DMO a Port-Call Request with you and your family’s information along with a flight window that includes two (2) Air Mobility Command (AMC) flight dates.

  • DMO will then respond to IPAC with a Port-Call Confirmation (flight itinerary).

  • Transportation is issued after the receiving endorsement Orders.

  • Per the Defense Travel Regulation (DTR) Part I Chapter 103 A2a, all DOD personnel are mandated to use the Patriot Express/AMC. AMC flights are from Okinawa to Seattle, WA.

  • If AMC is not available, the member will the booked utilizing commercial carriers.

Traveling with Pets

Members who are serving an accompanied tour are authorized pet transportation as set forth in the Air Mobility Command Instruction (AMCI) 24-101, Volume 14. Transportation is restricted to two (2) pets per family (limited to cats and dogs only).

Personnel who desire to ship pets from Okinawa must have the request for pet shipment annotated in his/her Port Call Request. PTO will make every effort to get reservations on AMC aircraft but owners must understand that they are responsible for all cost associated with shipping the animals in include paying commercial shipping rates if AMC is not available.

For pets in the “belly” of the Aircraft all cages must be HARD Cages. Soft cages are authorized for “in cabin” travel only. Size must be no more than 20”L x 16”W x 8 1/2”H. Pet must be able to stand up, turn around & lay down naturally in kennel. If temperature reaches or exceeds 85 degrees Fahrenheit at any point during the travel, your pet will not be recommended to travel that day.

Required paperwork includes:

  • DD form 2209 United States Health Certificate (no more than 10 days of departure)

  • Vaccination records (can be more than 30 days, but less than a year)

  • Okinawa Inspection Certificate from the Okinawa Animal Quarantine Office: Must obtain from the QIA office at the Naha International airport.

  • The Pet Fees and weight (which include the kennel) are;

  • Under 70 LBS: $120.00

  • 71-139 LBS: $240.00

  • 140-150 (max) $360.00

Due to the limited pet space on all AMC aircraft, timely submission of pet requests cannot be overemphasized.

Pet Shipment on Commercial Air

  • When the member receives a commercial ticket, the pet will be confirmed by the PTO office and the member will pay the airline on the day of departure.

Pet Embargo

  • Normally the airlines implement a pet embargo from 15 May to 15 Sep each year. When the temperatures average higher than 85F it is unsafe for pets to travel. Airlines polices vary so consult with PTO for the latest information.

Temporary Additional Duty (TAD)

All Temporary Additional Duty (TAD) orders are received from various units electronically via Defense Travel System (DTS) reservation and through Commercial Travel Office (CTO).

Upon receipt of orders an audit is performed of data submitted, ensuring orders are prepared correctly. This includes correct line of accounting, departure cities, and destinations visiting if authorized on DTS orders, Standard Document Number (SDN), destination, departure point, and carrier selection. Unit’s reservations in DTS system will route through CTO for verification of government authorized carrier and GSA city pairs. DMO will then reviews and submit or return for correction. Verification of airfares and carrier selection is mandatory and final review is the Approving Official (AO).

Emergency Leave

The unit commander is the only one who can grant emergency leave. PTO does not determine whether or not a member is entitled to emergency leave. All emergency leave granted by the commander is funded. The member/dependent(s) is authorized the price of a round trip ticket to the CONUS international airport nearest to the location from which the member/dependent(s) departed to which a scheduled direct flight is available along a normally traveled international route.

The following exceptions apply:

  • Unit Deployment Program (UDP) personnel traveling from Okinawa

  • On emergency leave are entitled to travel back to their permanent duty station.

  • Personnel traveling on emergency leave in conjunction with PCS are entitled to travel not to exceed the cost to their next duty station.

Personnel traveling to an emergency leave site outside CONUS are entitled to round trip transportation to that location.

Space Available Travel

For question about Space A please contact

733d Air Mobility Squadron Kadena AB, Japan 96368

Service Counter: DSN 632-6487 Commercial: 011-81-611-732-6487

Fax: DSN 634-4221 Commercial: 011-81-611-734-4221

E-Mail: 733ams.space-available@us.af.mil

Hours of Operation: Monday - Sunday 0600 to 2200, Saturday PE Mission Check-in 0230-0600